The purpose of the Information Technology Department is to serve as a consultant to the Town Council, Town Manager, other departments and staff of the Town of Cary through the management and use of information technology to provide better and more cost-effective services to the Town. The duties of this department include providing tools and training for data analysis; creation, acquisition, development, maintenance, distribution, training and exchange of spatial or geographic information; support for all areas of communication including voice, radio, and data; and enhancing and improving information exchange from department to department and to the citizens of Cary.

Website Maintenance

The Information Technology Department performs monthly website maintenance to ensure high quality service and performance. Maintenance windows are typically four to six hours each month, during which time citizens may be unable to access web pages and online payment and scheduling tools.

Information Technology Department Mission Statement

The Information Technology Department will strive to provide the highest quality computer and communication services to other Town departments and the citizens of Cary.

Through the development and contribution of all employees to the maximum of their potential, the department seeks to improve efficiency and productivity and maintain hardware and software cost effectiveness, while maximizing both the access to information and the utilization of all Town computer resources and communication capability.

Our goal is to be North Carolina’s leader in the quality of computer and communications services provided to Town departments and to the citizens of Cary.

Important Telephone Numbers

Department number (919) 462-3925
GIS (919) 469-4083
Telecommunications (919) 469-4014
Department Fax (919) 319-4597

Chief Mike Cooper, IT Transition Lead
(919) 469-4378
mike.cooper@carync.gov

120 Wilkinson Ave.
Cary, NC 27513

P.O. Box 8005
Cary, NC 27512-8005