In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), “state and local governments shall not discriminate on the basis of disability in all services, programs, and activities provided to the public. Reasonable accommodations shall be made to ensure that individuals with disabilities have an equal opportunity to enjoy these programs, services, and activities.

Cary’s Statement of Compliance

United States Department of Justice

The Town of Cary is dedicated to ensuring that all individuals have equitable access to its programs and services. Although Cary’s facilities have been designed, constructed, or renovated in compliance with applicable federal and state accessibility standards, the Town retained consultants in 2015 and 2022 to conduct comprehensive assessments of all facilities and sites. These assessments inform and maintain the development of Cary’s ADA Transition Plan, which outlines and prioritizes the removal of accessible barriers.

Cary’s ADA Transition Plan

ADA Improvement Projects

Title II of the Americans with Disabilities Act (ADA) requires that public entities adopt and publish grievance procedures to assure the prompt and equitable resolution of complaints. The purpose of the ADA grievance procedure is to resolve as promptly as possible any problems, complaints, or conflicts related to the Cary’s ADA compliance without the need for the complainant to resort to other remedies available under the law.

If a grievant believes they have been discriminated against on the basis of a disability, the grievant should go to the Grievance Procedure page for more information. Cary's fillable ADA Grievance form can be found here.  

Accommodations

The Town of Cary is committed to providing reasonable accommodations to ensure that individuals with disabilities have equal access to its programs, services, and activities. Individuals who require auxiliary aids or services for effective communication, or who need a modification of policies or procedures to participate in a program, service, or activity, are encouraged to contact the hosting facility no later than 72 hours prior to the scheduled event.

For information about some of Cary’s popular facilities and the accessible amenities they offer, please refer to the link below.

Reid Saunders
Architect - ADA Coordinator
Facilities, Construction, & Field Services Department
Town of Cary
(919) 380-2785
Email

or Dial 311 in Cary town limits, or (919) 469-4000 when outside town limits, or submit an online request.