Utility Payment Options

NOTICE: USPS mail delays are causing bills and payments to take extra time to be received. Please plan extra time when mailing payments. See additional ways to pay your bill below.

 


PAYMENT OPTIONS

Online
In Person
By Phone
Drop Boxes
US Mail (including overnight)

Bank Draft

Effective August 1, 2026, Cary will no longer accept new bank draft enrollment forms. Citizens enrolled prior to this date will be able to maintain this payment option. If you require a modification to your bank draft information, such as a change in your financial institution or your account number, email us directly at utilityaccounts@carync.gov or call 3-1-1 inside Cary or (919) 469-4000 outside Cary.

Hardship

The Town of Cary's Oasis program can help those experiencing financial hardship pay their Cary utility bills. Also, learn about our other assistance programs


Conservation Tips

Learn why your utility bill is high and view tips for reducing water consumption to help conserve water and lower high-usage utility bills.