Setting alerts to monitor your water usage is easy. Just choose from the following options: "Tiered Alerts" or "Daily Alerts by Gallon." Then get started.

Options

In Cary, we have a tiered rate structure with inclining block rates. That means at certain thresholds any water used over that amount becomes more expensive. Residential water users can set an alert that will send them an e-mail when they move into the next tier. Once enabled, users will be alerted at the 5,000, 8,000 and over 23,000 gallon threshold during the billing period.

Another option is to set up a daily alert. This alert will notify you if your account exceeds your desired number of gallons in a day. While this alert is not real-time, meaning the alert won't be sent at the exact moment you exceed the amount you selected, it will show you had a day with higher usage then your preset number.

Instructions

To add a new alert: 

• Next to Alert Type, choose from the drop-down menu Gallon Alert or Tiered Alert.
• If Gallon Alert, enter Daily Gallon Threshold.
• Click the round button next to the Email Address text box and enter an email. Repeat step to add up to 5 email addresses.
• Click the Add Alert button.

To make a change to the alert (Gallon/Tiered):

• Make desired changes to the alert
• Select existing email address(es) from the drop-down menus. To add a new email address, click the round button next to another Email Address text box and enter new email.
• Click the Update Alert button.